FAQs

Are your products washable? Yes! Spot clean, or machine wash with cold water. Don't put your pouch in the dryer! Air dry only. Iron as needed, but avoid ironing any leather. For extra care, try using Soak Wash! It's my favorite way to clean handmade items. It's a rinse-free detergent specially formulated for hand-washing handmades and delicates. It is so easy to use—just put a bit in the water, let your items sit for 15 minutes, then wring out the water and let the item dry. Plus it smells amazing. Find it here!

Do you offer any personalization? I offer leather monogram tags on almost all pouches. Please see here for more information.

Do you offer gift wrapping? Yes! I'm more than happy to wrap your order and ship it directly to the recipient for a small fee. You will have the option to add gift wrapping at checkout, but you can see the details here.

What about custom designs? I enjoy taking on certain types of custom orders! Email me to see if what you have in mind is a good fit for what I do.

What is the turnaround time? Please see this page for my current production times.

Do you ship internationally? Of course! For more information on my shipping policies, see here.
UK customers, due to the Brexit tax VAT going into effect 1/1/21, I will only be accepting UK orders through my Etsy shop. It is not an easy decision to make, but at this time I do not have the resources required to be compliant with the new regulations on my website. Thank you for your understanding of the difficult situation, and I hope you will continue to shop Modern Tally on Etsy.

Can I shop in person? Right now the only way to shop in person is to come to a craft show! See my upcoming shows on the events page.

Can I stock your products in my retail shop? Yes! See my wholesale ordering information here.

Don't see your question here? Get in touch!